White-Listing Instructions 
 
Yahoo! 
 
To ensure your email alerts are delivered to your Yahoo! inbox (not the Bulk Mail or Junk Mail folder), you can instruct Yahoo! to filter it to your Inbox. Here’s how: 
 
1.  Open your Yahoo! mailbox 
2.  Click Options 
3.  Click More Options 
4.  Click Filters 
5.  Next, click Add Filter 
6.  Give the Filter a Name 
7.  In the top row, labeled Sender:, make sure contains is selected in the pull-down menu.
8.  Click in the text box next to that pull-down menu, then enter the address in the “From” line of your most recent email alert which is: noreply@palmbeachletter.com 
9.  At the bottom, where it says “Move the message to:”, select Inbox from the pull-down menu.
10.  Click Save Changes.
 
 
Hotmail 
 
If you are using Hotmail, you can ensure that your email alerts are delivered to your Inbox by adding our “From” address to your Safe List. Here’s how: 
 
1.  Click the Options tab.
2.   Click Junk Email Protection 
3.   Select Safe List. (It’s under the heading Mail Handling.
4.   In the space provided, enter the address in the “From” line of your most recent email alert which is: noreply@palmbeachletter.com 
5.   Click Add.
6.   When you see the address you entered in the Safe List box, click OK.
 
 
Gmail 
 
If you’re using Google’s gmail for email, you can ensure that your email is delivered to your Inbox by either adding the sending address to your Contacts list or by marking any incorrectly filed email as “Not Spam.” Here’s how: 
 
Open the latest issue of the email you want to whitelist.  
 
Click the More Options link. It’s on the title line of the email, over on the right, next to the date. (If you see “Hide Options” instead, then you already have the extra options visible and can just skip this step.)  
 
When the extra options are visible (just below the subject line), click the Add sender to contacts list link.
 
Alternatively, you can just send an email to noreply@palmbeachletter.com, and that will add the address to your Contacts list automatically.  
 
Even if the email you send doesn’t get through (for whatever reason), the act of sending it does the job of putting the address into your Contacts list--and that’s what counts.  
 
If one of your emails has been filtered into the Spam folder, you can prevent that ever happening again: 
 
•   Click on the Spam link to open your Spam folder.  
•   Click on the wrongly filtered email to open it.  
•   Click the Not Spam button at the top of the email (right next to “Delete Forever”).
 
 
America Online (AOL) 
 
If you’re using AOL, you can ensure that your email alerts are delivered to your Inbox by setting your Mail Controls. Here’s how: 
 
1.  Go to Mail Controls.
2.  Select the screen name we’re sending your email alerts to.
3.  Click Customize Mail Controls For This Screen Name.
 
For AOL version 7.0: In the section for “exclusion and inclusion parameters”, include this domain: 
 
www.palmbeachletter.com 
 
For AOL version 8.0: Select Allow email from all AOL members, email addresses and domains.
 
1.  Click Next until the Save button shows up at the bottom.
2.  Click Save.
 
For AOL version 9.0:  
 
•   Go to Keyword Mail Controls.
•   Select the screen name we’re sending your Palm Beach Letter email to.  
•   Click Customize Mail Controls For This Screen Name.  
•  Open your latest Palm Beach Letter email.  
•   Click the Add Address button (over on the right) to add Palm Beach Letter to email to your “People I Know” list.  
 
Alternatively, you can just send an email to the The Palm Beach Letter “From” address, and that will add us to your “People I Know” list automatically.  
 
•   Open your latest The Palm Beach Letter email.  
•   Copy the address in the “From” line, which is noreply@palmbeachletter.com
•   A new email window opens with the wrong address in the “Send To” box.
•   Replace the address in the Send To box with the one you copied out of the From line.  
•   Click Send Now.
 
Even if the email you send doesn’t get through to us (for whatever reason), the act of sending it does the job of putting The Palm Beach Letter into your “People I Know” list, and that’s what counts.
 
OUTLOOK 2003: 
 
Open any Palm Beach Letter email, then add the sender or the sender’s domain to your Safe List. (Note: if you subscribe to other Agora e-letters, use the “sender’s domain” option.)  
 
Find the address in the “From” line of your most recent Palm Beach Letter and add it to Personal Contacts in your Outlook Address Book, which is: noreply@palmbeachletter.com  
 
Open any Palm Beach Letter email, then select Mark as Not Junk.  
 
Earthlink: 
 
•   Open your latest Palm Beach Letter email.
•   Copy the address in the “From” line, which is: noreply@palmbeachletter.com Click on Address Book (it’s over on the left, below your Folders).
•   When your Address Book opens, click the Add button.
•   On the Add Contact screen, find the Internet Information box.
•   Enter the address you copied from the “From” line into the top Email box.
•   Click Save.
•   MSN Version 9: 
•   Open your latest Palm Beach Letter email.
•   Copy the address in the “From” line, which is: noreply@palmbeachletter.com
•   Click on Settings: Email | Junk email (it’s at the bottom left of the screen, just above Calendar).
•   On the Email settings screen, click Junk Email Guard.
•   Select Safe List.
•   In the space provided under “Add people to the safe list”, enter the address you copied from the “From” line.
•   Click Add.
 
Others 
 
Many popular email programs, including Outlook, Outlook Express, Eudora, and Netscape Mail, do not provide a convenient way for you to whitelist the folks you want to receive email from. If you’re using this sort of email system and you either aren’t getting your email alerts or want to make sure you continue to receive your email alerts in the future, you can do something about it.
 
Contact the customer service department or the Postmaster at the company that provides your email or Internet connection (ISP). Explain to them that the service you subscribe to is the service from which you wish to receive the email alerts. Ask them if they can white-list our email address.
 
Sending Address: If they ask for our address, give them the address in the “From” line of your most recent email alert, which is: noreply@palmbeachletter.com 
 
Thank you for whitelisting our email address and enjoy our service.
 
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